Special intensive courses

A special programme of intensive language courses combined with social and cultural activities. There is an emphasis on communication and we use authentic materials so that you can put your language to practical use in the situations where you need it. Our teachers are well qualified, experienced and enthusiastic.

Prices:

1 day course: 1500 euro+VAT (1 - 10 people)
2-day course: 2500 euro+VAT (1 - 10 people)

For the list of courses, click on the language of your choice:

English

Meetings, presentations and negotiations

2-day intensive course (includes lunch with the teacher) 9-16

Characteristics of good negotiators
Phases of a negotiation
Ploys and gambits
The cross-cultural dimension
The role of small talk in developing a business relationship
Basic rules of small talk- connecting the answer to the question and nurturing the conversation
Proper manners for meeting and greeting others
Spatial arrangements: How close to sit or stand and why
Basic equipment etiquette
Professional presence -what to wear and what not to wear in a multicultural context
The basics of how to act in both business and social situations
How to manage dining dilemmas

Multicultural etiquette course

5-day intensive course (includes lunch with the teacher) 9-16

Britain-USA-Europe-Middle East-Asia and the Pacific-South America
Etiquette in multicultural meetings
Religious tolerance - do’s and don’ts
Restaurant etiquette
Small talk in different cultures

Customer service course

2-day intensive course (includes lunch with the teacher) 9-16

Telephone calls
Meeting and greeting
E-mails and correspondence
Dealing with customers

Pronunciation in English

1 day (includes lunch with the teacher) 9-16

Customer service and telephoning in English

1 day (includes lunch with the teacher) 9-16

Swedish

Kundservice och telefonsvenska

1 dag (inkluderar lunch med läraren) 9-16

Affärssvenska

2 dagars intensivkurs (inkluderar lunch med läraren) 9-16

Affärssvenska
Finanssvenska
Företagsbesök
Förhandlingar
Idiomatiska uttryck
Konversationssvenska
Korrepondens på svenska
Kultur och kulturella skillnader mellan Sverige och Finland
Kundservice på svenska
Möten, presentationer och förhandlingar
Nordiska skillnader och likheter
Presentationer
Restaurangetikett
Sjuk-och hälsovårdssvenska
Småprat
Språklig aktivering
Svensk grammatik
Svenska och finska affärsämnesområden
Telefonssvenska
Uttal

Danish

Respecting the disrespectful

2 day intensive course - on dealing with Danish ways and customs

1 day (9-16)
Although the Danes see themselves as a playful people with goodwill and an open mind, to foreigners their manners will often seem rude and coarse. This course is about the dominant ways of Danish social interaction, tending towards the extreme.

At drille (to tease, play a hoax)
Hygge (relaxing, being cosy)
Håndbajeren (the casual beer at the working place/university)
Spille/lege (games)

French

Français de la Correspondance Commerciale

Cours intensif 2 jours

Un cours qui répond á vos besoins de communication par correspondance en milieu professionnel (français des affaires, secrétariat, service á la clientèle). Niveau exigé: intermédiaire. Pas de connaissances préalables requises.
Thèmes étudiés:

aspects culturels et étiquette de la correspondance commerciale française
vocabulaire spécifique du domaine
formules d’appel, formules de politesse
rédaction du courrier d'entreprise (introduction, développement, conclusion)
subtilité du langage et style (langage soigné, courtois, concis, varié)
mise en page du courrier

Français des Affaires

Cours intensif 2 jours

Vous avez envie de découvrir et de pratiquer le français dans des situations réelles et courantes de la vie professionnelle, et de vous familiariser avec les notions de base nécessaires á la compréhension du monde de l'entreprise et de la vie des affaires en France. Niveau exigé: intermédiaire. Pas de connaissances préalables requises.
Thèmes étudiés:

aspects culturels et étiquette de la vie des affaires en France
cadre général dans lequel évoluent les entreprises françaises
actes de parole dans l’entreprise (les bonjours, se présenter, correspondance, téléphoner, présenter son entreprise, décrire un procédé de fabrication, un projet)
organisation des voyages d'affaires, déplacements
réunions, négociations et entretiens
tenue vestimentaire, repas d’affaires

La Communication Téléphonique en Français

Cours intensif 1 jours

Un cours qui répond á vos besoins de communication téléphonique en milieu professionnel (français des affaires, secrétariat, service á la clientèle). Niveau exigé: intermédiaire. Pas de connaissances préalables requises.
Thèmes étudiés:

vocabulaire spécifique de la communication téléphonique en français
termes, formules, salutations
savoir présenter son nom, son entreprise et ses coordonnées par téléphone
entraînement à l'oral dans les situations les plus courantes de l'entretien téléphonique (organiser une réunion, demander des informations, donner des informations, se tromper de numéro, laisser un message…)

Autres modules possibles

Faux amis et expressions idiomatiques
Français du droit
Français du tourisme
Français médical, santé
Gastronomie, cuisine
Journaux et actualités du jour
Maison et jardin, aménagement intérieur
Prononciation

Romanian

Romanian language, culture and business etiquette

1 day course

A cross-cultural awareness course meant to enable you to interact successfully with Romanian colleagues, clients or business partners.
Discussion points:

The Romanian history, politics and economy
The Romanian people: society, culture, traditions, socializing and getting down to business
Basic Romanian business environment and etiquette (building relationships, organizing meetings and appointments, negotiating, customer care, payment terms)
basic Romanian vocabulary and conversation

Chinese

Chinese Business Culture

2 day intensive course (9-16)

Are you interested in the enormous market in China? Are you attracted by the prospect of 1.3 billion consumers and nearly 700 million cheaper labour force there? And are you encouraged by Chinese government eager for foreign capital and technology, and inspired by those Finnish companies who have been flourishing on the Chinese market these years?

But as an initiator, you are puzzled by the cultural differences which can even become formidable barriers when you consider China as a market for export products, a source for imports, and a location for a factory site. Then please come to this Chinese Business Culture course organized by Learnwell Oy. The course will offer you a comprehensive overview of Chinese economic, cultural, philosophical and political system, which will lead to your success in doing business in China.

On the other hand, as one of the areas where civilization developed earliest, as the wellspring for much of the traditional culture of Japan, Korea, Singapore and other countries of East Asia, and as the country with the largest population and fastest-growing economy in the world, China deserves your special attention.

The course is presented in the following highlights:

China in profile: Chinese geography, regional differences, and human resources
Chinese economy and reform, cases of Chinese entrepreneurship and Finnish success in China
Chinese culture: how to be polite and popular in China? How to negotiate with Chinese? How to handle the all-pervasive personal network in China? How to deal with language and communication problems?
Chinese philosophy: yin/yang principle, Confucianism, Daoism, and Buddhism, and taboos in religion and custom
Chinese political system: the history of Chinese foreign trade, problems with making contracts with Chinese and the protection of intellectual property rights in China, and how to deal with the bureaucratism in China
Free questions and answers

The teacher of this course, who comes from China, has not only years of formal education in the best university in China, but also years of work experience in the fields of management, science and technology in China. You will certainly receive genuine information about Chinese culture, business climate, potential market and government policy.

This course will equip its participants with crucial skills in order to ensure a smooth and harmonious business relationship with Chinese colleagues. Download the course outline from here.

Contact us at office@thelanguagemenu.com or 050 531 1453

Arabic

Arabic Business Etiquette

2 day intensive course (9-16)

Islam
Courtesy & Rules of conduct
Hospitality
Small talk and topics of conversation
Working schedule
Some basic Arabic words and phrases

Course outlines:

Chinese Business Culture Course